FAQ

1. How do I access the purchased courses?
After completing your order and confirming the payment, you will receive an email with login details to access your account, where all purchased courses will be available.

2. What guarantee do I have if I am not satisfied with the course?
We offer a 15-day guarantee for all digital courses. If you are not satisfied, you will receive a full refund, no questions asked.

3. Can I access the courses from multiple devices?
Yes, courses can be accessed from any device (laptop, tablet, phone) using your account.

4. Do you also provide consulting services for companies?
Yes, in addition to online courses, we provide tailored consulting services for companies: on-site training, measurement process optimization, and support with standards implementation.

5. Do you also perform measurements on CMM machines?
Yes, we provide measurement services using a Zeiss Contura CMM, for single parts, batches, ISIR, PPAP, CPK, PPK, Gauge R&R, or MSA.

6. How can I request a personalized offer?
You can contact us via the form on the Website or directly by email, specifying your needs. We will get back to you with a tailored offer.

7. How can I pay for courses or services?
Payment can be made online via credit card or bank transfer, based on the issued invoice.

8. Can I receive an invoice for my company?
Yes, we issue invoices for every purchase, both for individuals and companies.

9. Are the courses in Romanian or English?
Courses are mainly available in English, but we also provide materials or training in Romanian upon request.

10. How can I contact you for support?
You can contact us via the contact form, email, or phone. Full details are available in the “Contact” section.